1 hard skill or competency (industry competency) for Quality Control Manager
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Explains bill of material (BOM) and part numbers concerning manufacturing processes.
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Level 2 Behaviors
(Light Experience)
Reports delivery status, challenges, and resolutions to management to drive efficiency.
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Level 3 Behaviors
(Moderate Experience)
Monitors manufacturing processes by tracking key production metrics.
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Level 4 Behaviors
(Extensive Experience)
Operates monitoring systems to improve the manufacturing execution systems (MES) continuously.
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Level 5 Behaviors
(Mastery)
Drives a culture within the organization that constantly improves manufacturing processes.
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13 general skills or competencies (Job family competencies) for Quality Control Manager
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Discusses commonly used technologies and software for calculations and reports related to ISO.
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Level 2 Behaviors
(Light Experience)
Documents the results of all testing and inspections in accordance with the ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Implements and maintains a quality management system to maximize business efficiency.
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Level 4 Behaviors
(Extensive Experience)
Integrates applicable quality processes by interpreting the necessary ISO standards.
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Level 5 Behaviors
(Mastery)
Establishes quality assurance standards to drive adherence to ISO standards and governmental regulations.
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7 soft skills or competencies (core competencies) for Quality Control Manager
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
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Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the benefit and importance of high quality to drive client satisfaction and organizational success.
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Level 2 Behaviors
(Light Experience)
Escalates high-priority quality issues immediately to management for immediate attention.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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Summary of Quality Control Manager skills and competencies
There are 1 hard skills for Quality Control Manager, Manufacturing Processes.
13 general skills for Quality Control Manager, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Manager, Budgeting, Quality Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Manager, he or she needs to be proficient in Budgeting, be skilled in Quality Management, and be skilled in Planning and Organizing.